AI and beyond: Building a strategy to deliver market-leading CX

Speakers

• Jonathan Tree

  CEO, Home Unity Ltd

• Tiffany Shurr

  Vice President Sales, Calix

• David Mitchell

  Managing Director, Hull Fibre Limited

• Jamie Flint

  Director Corporate Affairs, Gigaclear

• Karen Laycock

  Director AI Product & Strategy, former Verizon

Speaker names, job titles and organisations only, as published in the organiser's programme. We do not reproduce biographies or photographs. Ask us to correct or remove a listing.

Also on Wednesday 9 September 2026

• 08:55 · Chair's address
• 09:00 · Keynote address: 'The Connection Project'
• 09:10 · Keynote interview
• 09:20 · Keynote interview with Cornerstone
• 09:35 · Regulator's address
• 09:50 · Keynote address from Nokia