Change the system, not the person: using behavioural systems mapping to tackle digital exclusion

Speakers

• Karolina Majkowska

  Digital Inclusion and Training Lead, Royal Borough of Greenwich

• George Eckton

  Insights Programme, Digital Inclusion Alliance

• Ed Houghton

  Director of Research and Insights, DG Cities

Speaker names, job titles and organisations only, as published in the organiser's programme. We do not reproduce biographies or photographs. Ask us to correct or remove a listing.

Also on Wednesday 9 September 2026

• 08:55 · Chair's address
• 09:00 · Keynote address: 'The Connection Project'
• 09:10 · Keynote interview
• 09:20 · Keynote interview with Cornerstone
• 09:35 · Regulator's address
• 09:50 · Keynote address from Nokia