How to ensure technology and your staff work in harmony
- When
- Wednesday 11 November 2026
14:45–15:30 - Where
- Theatre 3Hall Hall 10
- Access
- Included with show entry
- Topics
- Strategy & Leadership
Speakers
Kerry Thompson
Chief Executive, Akeno
Mark Busby
Director of Commercial Operations, Hendy Group
Speaker names, job titles and organisations only, as published in the organiser's programme. We do not reproduce biographies or photographs. Ask us to correct or remove a listing.
Also on Wednesday 11 November 2026
- 10:00 · Creating value in a more complex market
- 10:00 · Proving the value: getting real ROI from dealership technology
- 10:15 · Fixing the retention gap: data, AI and aftersales profit
- 10:45 · The Industry View - taking a major AM100 group to record retention revenues
- 11:00 · Fill the Funnel with Effective Enquiry Management
- 11:00 · EVs and hybrids – how you can better help private buyers pick their next car
Source: organiser programme, captured 2026-09-21. Always confirm timings on the day.