Automotive Management LIVE 2026: agenda and talks

15 sessions across 3 theatres. Times and access details as published by the organiser — always check the official programme on the day.

Wednesday 11 November 2026

10:15–10:45
Fixing the retention gap: data, AI and aftersales profit
Theatre 3· Hall Hall 10
Included
11:00–11:30
Fill the Funnel with Effective Enquiry Management
Theatre 3· Hall Hall 10
Included
Carol Fairchild, Chief Operating Officer, CitNOW Group
12:00–12:45
How can dealers remove friction from the buying journey?
Theatre 3· Hall Hall 10
Included
Chris Lynch, Director of Group Operating Functions, Howards Group · Rob Wood, Managing Director, Beechwood Derby · Su Mawdsley, Group Head of Compliance & Customer Experience, Chapelhouse Motor Group
13:00–13:30
From data to decisions: using insight to run smarter dealerships
Theatre 3· Hall Hall 10
Included
Charlotte Murray, Director, Marketing Delivery · Jacob Sullivan, Chief Operating Officer, TekCor4 · Jeremy Evans, Director: Marketing Services, TekCor4
14:45–15:30
How to ensure technology and your staff work in harmony
Theatre 3· Hall Hall 10
Included
Kerry Thompson, Chief Executive, Akeno · Mark Busby, Director of Commercial Operations, Hendy Group